360/backup camera has gone black

Possibly hold the audio power button to reset information system? That's a typical reset method, but not sure if that works for this vehicle.

obxlaw said:

Cameras have completely stopped working. Any ideas on fix or cause?

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I had the same thing happen to my Ariya yesterday. Could you tell me what the cause was? Did Dealer have to fix? My hubby thinks it may be a fuse, but difficult to speculate.

belliott said:

I had the same thing happen to my Ariya yesterday. Could you tell me what the cause was? Did Dealer have to fix? My hubby thinks it may be a fuse, but difficult to speculate.

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would also like to know if there are updates... similar thing this morning after only a few days of ownership. screen froze for a second, then black screen :/
otherwise in love with the car.

Mine apparently needed a rest overnight. It has been working fine - knock on wood.

belliott said:

Mine apparently needed a rest overnight. It has been working fine - knock on wood.

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thanks! same... hope it doesn't happen again.

obxlaw said:

Cameras have completely stopped working. Any ideas on fix or cause?

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Mine did this also. a night's rest and it reset. I can see now that the Ariya line has an issue with this. Add it to the steering wheel defect.

I had the same issue! Image froze as I was going into the garage. I tried turning the car on and off several times, recharged some, restarted again. Still blank. I took it in for service and while the service intake guy saw that indeed it was blank, the service techs didn't see it. Strange!

Concurrent to this my wipers came on during a sunny day while I was on the highway and not touching the wiper control. (They were set on Auto, but ...?)

Just happened to us today, was working most of the day and then this afternoon, while putting the car to reverse, it went black / blank.
Will check it in the morning.

bufkey said:

This just happened to my Ariya tonight - Seems to be a real problem with many reports now.
I first noticed the 360 camera frozen while backing up - This can be dangerous that you may hit something thinking the camera still working. Then the camera went black as in attached picture after several shutdown/powerup retries.
View attachment 1771

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This might have been caused by the 12V battery dropped below some threshold. I recalled using the infortainment for almost an hour without the main power on while charging, which might have drained the 12V battery. After letting the car idle for approx 15 mins, the rear/360 camera came back. Since then, I've kept the main power on while using the infortainment, and it hasn't happened again.

ab13 said:

Possibly hold the audio power button to reset information system? That's a typical reset method, but not sure if that works for this vehicle.

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It does work. I did it.