Do you happen to have another device to try pairing with the car?
The same failure happens when attempting to pair my iPad, instead of my phone.Do you happen to have another device to try pairing with the car?
I think that is my next step. Now, since this a Platinum+ model, with a 12v battery under the hood, and a second 12v battery under the back storage area for the Pro-Pilot 2.0 hardware, would I need to disconnect both batteries at the same time?Disconnecting the 12v battery for a few minutes might hard reset everything, but not sure if that will do anything for the infotainment unit.
just to be sure we are on the same page, does restarting your phone means you completely powered down your iPhone and powered it back up? This usually solves my problems with WiFi and Bluetooth connections with other devices.I’ve restarted both the phone and the car several times, but it doesn’t change.
Yup. Slide to power off. Wait a little bit, then boot it up again with the Apple logo on the screen. It does nothing to change the behavior of the pairing.just to be sure we are on the same page, does restarting your phone means you completely powered down your iPhone and powered it back up? This usually solves my problems with WiFi and Bluetooth connections with other devices.
Interesting! I'm glad it's working now. What a brain fart for it to have though.Update:
I fiddled with the car and phone last night some more, to no avail. However, when I got into the car this morning, the “connection” menu in my Ariya looked like it was attempting to reconnect to the phone every few seconds, even though the phone was no longer paired. However, the car’s menu now allowed me to delete the phone.
Afterwards, I was able to re-pair the phone, and it worked perfectly….
It kind of reminds me of the joke about three engineers riding in a car that breaks down -- there is a mechanical engineer, an electrical engineer, and a software engineer. The mechanical engineer says that problem is probably the engine. The electrical engineer thinks that it is the electrical system. The software engineer suggests: "Let's get out of the car, shut the doors, then open the doors and get back inside, and then try to start it!" 😆Update:
I fiddled with the car and phone last night some more, to no avail. However, when I got into the car this morning, the “connection” menu in my Ariya looked like it was attempting to reconnect to the phone every few seconds, even though the phone was no longer paired. However, the car’s menu now allowed me to delete the phone.
Afterwards, I was able to re-pair the phone, and it worked perfectly….
Read about these kinds of situations in other vehicles, just letting it shut off and restarting later sometimes does it.Update:
I fiddled with the car and phone last night some more, to no avail. However, when I got into the car this morning, the “connection” menu in my Ariya looked like it was attempting to reconnect to the phone every few seconds, even though the phone was no longer paired. However, the car’s menu now allowed me to delete the phone.
Afterwards, I was able to re-pair the phone, and it worked perfectly….
Back when that joke came about, the last suggestion was ludicrous.... Today? Not so much!It kind of reminds me of the joke about three engineers riding in a car that breaks down -- there is a mechanical engineer, an electrical engineer, and a software engineer. The mechanical engineer says that problem is probably the engine. The electrical engineer thinks that it is the electrical system. The software engineer suggests: "Let's get out of the car, shut the doors, then open the doors and get back inside, and then try to start it!" 😆
Yes exactly! There is quite a bit of software in them nowadays, and rebooting doesn't seem so far fetched! 😆Back when that joke came about, the last suggestion was ludicrous.... Today? Not so much!(And I'm a Software Engineer.)
A late update: I waited a day as I said. I went to run some errands and my infotainment started recovering as MrSteve007 describes above. I am sorry I did not think to make a video. I have had no problems since. I had my second delivery* a few days later and they were very interested in this. I also got a call from my concierge and they both are escalating this to Nissan engineers.I received my Platinum plus May 15 and CarPlay was connected, and everything worked fine. Last night I wanted to download my contacts to the Nissan software. I disconnected CarPlay successfully but started to struggle and wound up with the exact conditions in your video. I am encouraged to see that your system regained its sanity. I will give mine a day of driving to see what happens. Thanks for your post.