Thank you for alerting us about this. I wonder, were the spots in areas where the vehicle is not covered by that plastic barrier or tape that gets removed after being transported?Quick version: Our new Ariya that just arrived in California had severe water or chemical deposits on the paint that are not removable with detailing. Our dealer identified other Ariyas with similar issues. Check the paint on a new Ariya carefully prior to accepting delivery.
Details: We ordered an Ariya in the deep ocean blue pearl / black. It arrived a week ago, but was not ready to pick-up due to what looked like heavy hard water deposits on the paint, especially around the tailgate and the rear window. The dealer sent it in for detailing.
The detailer was unable to entirely remove the deposits, and they were still very visible. We were concerned that the deposits, besides being cosmetic defects, might indicate an underlying issue with the paint. So the dealer found another vehicle that matched ours and transported it to our location. It also had the un-removable deposits. The dealer offered to find us another Ariya, and we decided to look at other colors in case this was primarily an issue with the blue paint.
The dealer did locate another vehicle for us in another color without the deposits, but in the process of talking to other dealers found that at least one other dealer found similar deposits on other colors as well (black was the example given); it sounds like Nissan USA has received multiple claims on this issue.
For those accepting delivery of a new vehicle in, at least, California, check that paint job very thoroughly before finalizing the deal. If there are what look like hard water deposits on the vehicle, have the dealer remove them before you take delivery of the vehicle, to make sure they can be removed.
California specific -- paint damage to new Ariyas
Quick version: Our new Ariya that just arrived in California had severe water or chemical deposits on the paint that are not removable with detailing. Our dealer identified other Ariyas with similar issues. Check the paint on a new Ariya carefully prior to accepting delivery.
Details: We ordered an Ariya in the deep ocean blue pearl / black. It arrived a week ago, but was not ready to pick-up due to what looked like heavy hard water deposits on the paint, especially around the tailgate and the rear window. The dealer sent it in for detailing.
The detailer was unable to entirely remove the deposits, and they were still very visible. We were concerned that the deposits, besides being cosmetic defects, might indicate an underlying issue with the paint. So the dealer found another vehicle that matched ours and transported it to our location. It also had the un-removable deposits. The dealer offered to find us another Ariya, and we decided to look at other colors in case this was primarily an issue with the blue paint.
The dealer did locate another vehicle for us in another color without the deposits, but in the process of talking to other dealers found that at least one other dealer found similar deposits on other colors as well (black was the example given); it sounds like Nissan USA has received multiple claims on this issue.
For those accepting delivery of a new vehicle in, at least, California, check that paint job very thoroughly before finalizing the deal. If there are what look like hard water deposits on the vehicle, have the dealer remove them before you take delivery of the vehicle, to make sure they can be removed.
Details: We ordered an Ariya in the deep ocean blue pearl / black. It arrived a week ago, but was not ready to pick-up due to what looked like heavy hard water deposits on the paint, especially around the tailgate and the rear window. The dealer sent it in for detailing.
The detailer was unable to entirely remove the deposits, and they were still very visible. We were concerned that the deposits, besides being cosmetic defects, might indicate an underlying issue with the paint. So the dealer found another vehicle that matched ours and transported it to our location. It also had the un-removable deposits. The dealer offered to find us another Ariya, and we decided to look at other colors in case this was primarily an issue with the blue paint.
The dealer did locate another vehicle for us in another color without the deposits, but in the process of talking to other dealers found that at least one other dealer found similar deposits on other colors as well (black was the example given); it sounds like Nissan USA has received multiple claims on this issue.
For those accepting delivery of a new vehicle in, at least, California, check that paint job very thoroughly before finalizing the deal. If there are what look like hard water deposits on the vehicle, have the dealer remove them before you take delivery of the vehicle, to make sure they can be removed.
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Thank you for alerting us about this. I wonder, were the spots in areas where the vehicle is not covered by that plastic barrier or tape that gets removed after being transported?
I'm not familiar with how the Ariyas are wrapped for transport, so can't comment on this.Thank you for alerting us about this. I wonder, were the spots in areas where the vehicle is not covered by that plastic barrier or tape that gets removed after being transported?
I pasted in a pic from a different post, there is that white plastic wrap on the upper parts of the doors, and I thought I saw another pic somewhere where the hood was covered, too.I'm not familiar with how the Ariyas are wrapped for transport, so can't comment on this.
Thanks for posting this pic, it helped. Yes, the deposits were on that little "shelf" that runs above the back quarter panels (where the windows transition into the body panel), and again in the area on top of the rear bumper where the liftgate closes.I pasted in a pic from a different post, there is that white plastic wrap on the upper parts of the doors, and I thought I saw another pic somewhere where the hood was covered, too.
Interesting! I can see some very faint spots on my vehicle, too. My paint color is the copper. I also see some faint spots on the black cladding above the wheels and the black plastic that is the backside of the side mirrors. Could it be some nasty road spray picked up during transport? Maybe it is more visible on darker colors.Thanks for posting this pic, it helped. Yes, the deposits were on that little "shelf" that runs above the back quarter panels (where the windows transition into the body panel), and again in the area on top of the rear bumper where the liftgate closes.
My dealer in Puyallup, WA kept my Platinum AWD a few extra days to detail the car way more than expected, due to similar crud from shipping. They sent me the post-wash, pre-detail photos (below) of why they had to delay delivery a few days to scrub off this gunk caked onto the black parts of the car. When I picked up the car, it looked great.
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Thank you for sharing those pics -- I wonder what the stuff was? Now I want to detail my Ariya!My dealer in Puyallup, WA kept my Platinum AWD a few extra days to detail the car way more than expected, due to similar crud from shipping. They sent me the post-wash, pre-detail photos (below) of why they had to delay delivery a few days to scrub off this gunk caked onto the black parts of the car. When I picked up the car, it looked great.
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MrSteve007 -- the tailgate picture you posted is very similar to what we observed; the deposits on the side ledges of our vehicle were much larger (dime to quarter-sized). Really glad your dealer could get it off!
I can confirm my recently arrived Ariya has this issue and my dealer had the same problem with other cars in their recent shipment. I am taking it back to the dealer next week for them to have a detailer try and fix the issue.
My dealer in Puyallup, WA kept my Platinum AWD a few extra days to detail the car way more than expected, due to similar crud from shipping. They sent me the post-wash, pre-detail photos (below) of why they had to delay delivery a few days to scrub off this gunk caked onto the black parts of the car. When I picked up the car, it looked great.
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l must have lucked out on paint. My NL Evolve + was in a well lit showroom before we took delivery so I was able to scope out the paint in great detail before we took possession. The paint was so gorgeous that my wife and I agreed that it deserved a ceramic coating that was applied by a professional detailed three days after we took delivery. The detailer agreed after several hours of close inspection and ceramic application that our factory paint job was nearly flawless. 😊I can confirm my recently arrived Ariya has this issue and my dealer had the same problem with other cars in their recent shipment. I am taking it back to the dealer next week for them to have a detailer try and fix the issue.
I am no expert in detailing but usually a clay bar will help to eliminate top surface contaminants. It's like a rubbery clay that is apply to the paint surface and will help remove contaminants. Apply water and use circular motion with the clay bar.
How to use clay bar. (Looks like my Pixel phone is listening in to my convos...)I am no expert in detailing but usually a clay bar will help to eliminate top surface contaminants. It's like a rubbery clay that is apply to the paint surface and will help remove contaminants. Apply water and use circular motion with the clay bar.
Revive That Shine! The Art of Clay-Barring Your Car
Don't skip this crucial step when washing, waxing, and detailing that lustrous paint job on your car.
www.roadandtrack.com
If the dust is is yellow powdery substance, it is because of the spring superbloom that occurred in California back in Feb/March. California had the best rain season on record. As a result, wild flowers sprouted all over our mountains.My dealer in Puyallup, WA kept my Platinum AWD a few extra days to detail the car way more than expected, due to similar crud from shipping. They sent me the post-wash, pre-detail photos (below) of why they had to delay delivery a few days to scrub off this gunk caked onto the black parts of the car. When I picked up the car, it looked great.
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In our yards and cars, this yellow substance was almost everywhere. It was so bad that I had to leaf blow the yellow substance off my vehicles and walkways.
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