From what I see, Nissan didn't want to compromise the styling much just for the aerodynamics. The styling is very much like the concept. I think in the long run the car will look good even years later, since the lines are nice. Especially the rear hatch where there is a plateau across the back and the rear brake light.
I didn't watch the video, but I guess they don't consider the vehicle features, which is what you have to live with every day, Ariya has a lot of features. My sunglasses fit easily in the sunglass holder, which I was worried it was going to be too small.
The other item is longevity/realiability, which you can't see until the future years happen.
I also remember him complain about so many configurations, does he complain about Mach E with 9 configurations? I think the confusing part is the names, 3 versions where the name starts with the letter E. That's the confusion?