At this point in the reservation process it’s possible that the reservation software has to be triggered by the dealer acknowledging that the reservation holder has decided against completing the purchase. If that’s reality I would contact the dealer now to give them a heads up of your intentions. Seems it could save everyone some time.Hello Members,
I have been trying to cancel my two reservations over the last couple days through the Nissan Ariya Dashboard, but nothing seems to work. Once logged in, I click the Menu, Reservation Support, Cancel Reservation. Select Confirm which opens box and reason for cancelation. I select the reason from drop down and click "Yes, Cancel my Reservation" Afterward a circle comes up and then it goes back to the same box. Attached pic for reference. I have talked to numerous customer service representatives through the 1800 number and tried the recommendations below.
-Login and cancel through Chrome
-Clear history and tried again
-Login through Chrome and try canceling using incognito.
-Tried canceling on my phone.
So far nothing has worked and they escalated my ticket to someone who deals with the Ariya Reservations and they are supposed to call me back. So far no call back.
Anyhow thought out post and see if anyone else if having issues getting a refund on their reservation.
Wow, sorry to learn that this dealer is being such a jerk. My mistake, I didn’t understand that you already informed this dealer you didn’t plan to take possession. So my theory of the dealer triggering the portal after a reservationist rejects the car is off the table. Interesting that your dealer hasn’t sold this orphaned Ariya yet. Maybe a regional thing or are they tacking on a hefty market adjustment once you decided to move on? Conversely, my dealer in Olympia, Wa. told me earlier this week that they have a sizable waiting list for Ariya ever since they received their Engage demo two weeks ago. When it arrived they put it in their showroom for a week and this week are allowing reservation holders as well non reservation holders test drive this week. Fortunately my dealer also refuses to tack on market adjustment fees. Interesting side note, my dealer also shared that Nissan will not allow them to sell their demo for 6 months and the odometer must show no less than 4,000 miles. So this policy suggests to me that Nissan may intend to fill AWD reservations by mid summer and thereafter allow their dealers to begin taking orders for the entire Ariya lineup?Your funny why would I be interested in saving everyone’s time as they have no concern for saving my time. Already I have spent 4+ hours on this over the last 7 days upon the dealer reaching out to let me know the car arrived and I wanted to cancel. At that point the dealer lost interest in me and didn’t really care about my deposit. I’m sure if was going to buy the car they would get the deal done in under 24 hours. I get it they’re in the business to make money, but geez should not have been this difficult to get the deposit back.
BTW no one wanted to take my reservation either. So demand for this thing is marginal.
It should be an interesting ride for sure with regard to the EV market in the next few years. Inflation is a huge factor we must all consider when predicting the future. I’ve been driving for 55 years and other than a few recessions, car prices continued to spiral upward Z during that period. Everything considered, I believe it’s too hard to predict whether EV prices will actually go down any time soon. Seems more likely that if EV prices do adjust downward in the next 2-3 years, the best scenario would be that if inflation will allow the EV manufacturers to hold off by not raising the sticker price.Hey Hank, even with the tax credit I probably would still not buy. As for hauling I’m not carrying a lot of stuff on a daily basis, but I do have a large amount RC gear I take racing on weekends so a good size cargo space is needed.
It’s just really too expensive for what you get. I have a reservation on the Blazer and Silverado EV so once those hit the dealer I may buy one of those. For me it really comes down to the EVs are still significantly higher than an ICE and they still have a lot of problems. I follow the VW ID Facebook page and the issues I see are ridiculous, yet somehow people just brush them off like it’s okay we’re early adopters. I also have started to see some grumblings on here about the Ariya. Right now I have two ICE vehicles everything works on them as it should and one is a Toyota Landcruiser that is 29 years old. I decided it was not time for me to be the canary in the mine and I didn’t want to deal going to the service department for issues.
Once they reach price parity then I will feel better about buying. Also a lot EVs are coming to market in the next couple years that are gonna blow the Nissan out of the water on price and specs.
I’m thinking cmbrayer is intends to buy an actual Honda hybrid and not the Honda/GM Frankenstein EV. (At least I hope) Honda went down the collaboration road with Isuzu just over twenty years ago when they had a bad case of FOMO on the hot SUV market trend of that era. Honda called it The “Passport”, sound familiar? (The Passport was revived in name only a few years ago since this early debacle. In any case Isuzu built the Passport for Honda long enough until Honda could launch their own SUV the Honda Pilot in 2003. The short of it was that the early Honda SUV buyers who expected Honda to support this collaboration venture after the warranty period ended were sadly mistaken. As the saying goes history has a way of repeating itself and the writing is on Honda’s wall of shame.Isn't that the rebranded Chevy?
Glad to hear ….. and CRV should have a decent resale value in a few years as is your plan.It’s the Honda CRV Hybrid. It’s not an EV. It’s like 33k for the FWD.
