NAV doesn’t know where my car is.

carsonwa said:

Used the Ariya's NAV system on my week old Platinum E4orce on a trip into the city (Spokane, WA), today. Directions were confusing, having me make turns on streets I was not on, but near. Then I realized the display was showing the car several blocks behind me and off to the east or west. I also tried using Google Maps and Apple Maps with CarPlay with the exact same results.

Oddly, the farther away from the city I drove, the closer the NAV showed my correct location. By the time I returned home, an hour from the city, it was back on track again.

Has anyone heard of this happening?

Click to expand...

Very strange. Interference of some kind? The car's nav would have been using the car's GPS antenna. CarPlay would have been using your phone's GPS, which is separate. (CarPlay/Android Auto just uses the car's display as a second screen for the phone.) For both of them to be off like that would indicate some local interference rather than an issue with either device. Not sure how one would go about it, but could be something the FCC would be interested in...

carsonwa said:

Used the Ariya's NAV system on my week old Platinum E4orce on a trip into the city (Spokane, WA), today. Directions were confusing, having me make turns on streets I was not on, but near. Then I realized the display was showing the car several blocks behind me and off to the east or west. I also tried using Google Maps and Apple Maps with CarPlay with the exact same results.

Oddly, the farther away from the city I drove, the closer the NAV showed my correct location. By the time I returned home, an hour from the city, it was back on track again.

Has anyone heard of this happening?

Click to expand...

If its the first time it is being used. Possibly it wasnt calibrated at the dealership.

carsonwa said:

Used the Ariya's NAV system on my week old Platinum E4orce on a trip into the city (Spokane, WA), today. Directions were confusing, having me make turns on streets I was not on, but near. Then I realized the display was showing the car several blocks behind me and off to the east or west. I also tried using Google Maps and Apple Maps with CarPlay with the exact same results.

Oddly, the farther away from the city I drove, the closer the NAV showed my correct location. By the time I returned home, an hour from the city, it was back on track again.

Has anyone heard of this happening?

Click to expand...

I'm not familiar with Spokane but when you said you went into the city, were you in downtown area surrounded by tall buildings? Even then, GPS should work

atreis said:

Very strange. Interference of some kind? The car's nav would have been using the car's GPS antenna. CarPlay would have been using your phone's GPS, which is separate. (CarPlay/Android Auto just uses the car's display as a second screen for the phone.) For both of them to be off like that would indicate some local interference rather than an issue with either device. Not sure how one would go about it, but could be something the FCC would be interested in...

Click to expand...

I wonder though if when using iPhone that it uses the car's GPS antenna? The NAV did show the correct location when I brought the car home, but I hadn't entered a destination in it. WIll try it again soon to see if it works it's way out. Very weird.

Hank said:

I'm not familiar with Spokane but when you said you went into the city, were you in downtown area surrounded by tall buildings? Even then, GPS should work

Click to expand...

I wasn't all the way downtown and if I was, the building in Spokane aren't very tall - 15-20 stories and only a few.

Pineappleseed said:

If its the first time it is being used. Possibly it wasnt calibrated at the dealership.

Click to expand...

Is calibrating a GPS a thing they do? The dealer hadn't heard of an issue of this kind in any car. Unfortunately (however cool) Mine is the first Ariya sold in the area. Guess I'm a guinea pig.

carsonwa said:

I wonder though if when using iPhone that it uses the car's GPS antenna? The NAV did show the correct location when I brought the car home, but I hadn't entered a destination in it. WIll try it again soon to see if it works it's way out. Very weird.

Click to expand...

Through trial and error, maybe the second time you drive into the city, the outcome will be different. Try bringing an Android phone (if you can borrow from someone) with you as well.

carsonwa said:

Is calibrating a GPS a thing they do? The dealer hadn't heard of an issue of this kind in any car. Unfortunately (however cool) Mine is the first Ariya sold in the area. Guess I'm a guinea pig.

Click to expand...

The gps originally picked up the satellites in japan where it was driven around. When there is a large change in distances, the vehicle is put in sleep mode not drain the battery during the transport. When it is ready for delivery the gps has to pick up the satellite signal to get an accurate location and is somewhat lost(not all cars). I had to drive multiple cars around until it set itself straight. Once set it would be fine. That was several years ago so not saying this is the case because I assume gps units now are more advanced and should pick up satellites signals faster but just a possibility.