Recall for steering wheel nut issue

Smeds said:

Just got call from Nissan that my Ariya has a recall for potentially loose steering wheel nut. NHSTA site is down for VIN lookups now but Nissan’s own lookup page shows this for my VIN:

STEERING WHEEL NUT
Effective Date: February 21st, 2023
NHTSA ID: TBD
NISSAN ID: PC956

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Smeds said:

Just got call from Nissan that my Ariya has a recall for potentially loose steering wheel nut. NHSTA site is down for VIN lookups now but Nissan’s own lookup page shows this for my VIN:

STEERING WHEEL NUT
Effective Date: February 21st, 2023
NHTSA ID: TBD
NISSAN ID: PC956

Click to expand...

atreis said:

Here's the site for looking this up:

Nissan VIN Lookup: Safety Recall & Service Info | Nissan USA

Looking for a new or old Nissan vehicle? Use your Vehicle Identification Number (VIN), to quickly establish if there are any recalls specific to your Nissan.

www.nissanusa.com

Just checked mine. No recalls. I must not be the right kind of nut.

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Hank said:

Nothing on my Evolve +. I wish there was a recall on my Ariya. This is just so that I can get a free car wash!

What was your build date and what trim do you have? Engage+ 7/22?

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Smeds said:

Mine is an Evolve+. Build date is 07/22. They had me wiggle/pull on the steering wheel to see if it had play, which I knew it did not. if there was play, they said they would have it towed to the dealer. Otherwise just make an appointment, which I will do. Not happy about having to take time to do this but I wouldn’t want the steering wheel to come off while driving — especially with passengers in the car!

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Hank said:

This is a GREAT link to have for those who have NOT taken delivery of your Ariya. Check to see if your vin # has a recall before signing the contract. You certainly don't want to be inconvenience for coming back to do a service recall....

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Smeds said:

Just got call from Nissan that my Ariya has a recall for potentially loose steering wheel nut. NHSTA site is down for VIN lookups now but Nissan’s own lookup page shows this for my VIN:

STEERING WHEEL NUT
Effective Date: February 21st, 2023
NHTSA ID: TBD
NISSAN ID: PC956

Click to expand...

Smeds said:

I wasn’t really expecting anything different - but, I called my dealer and made an appointment for the recall fix only to get a call back later telling me that “Nissan has not yet made the parts available“. They’ll let me know when they hear from Nissan. Ahmm, ok, then why did Nissan call me multiple times yesterday until I answered and got the message that there was a recall? The dichotomy of “Nissan” and “Nissan Dealers” …

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Hank said:

Have you called back to Nissan HQ and specifically asked if they have the parts available to do the repair? Perhaps get first hand info directly from them instead of Nissan Dealer.

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Smeds said:

No, but I will do that because, right now, I may have an unsafe vehicle. Of course, I would be none the wiser if Nissan had not contacted me. Steering feels rock solid to me but I’m not taking chances with, say, grandchildren in the vehicle.

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mattp said:

Interesting surprise. Nissan recall line made an appointment with a local dealer, connected us and disconnected. Dealer after few minutes come back and says they have no parts. They cannot even see the car as once they see the car, they have to do something about it and since they don't have parts to do something about it, they wont see the car. Not a good experience at all.

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